One of our top priorities is your comfort and confidence in our service.
PICK-UP SERVICE AT THE AIRPORT AND TRAIN OR BUS STATION
We provide you with a pick-up service from the airport, train or bus station if you are coming from outside of Madrid, making your trip to the clinic more convenient and easy.
HELP IN FINDING ACCOMMODATION
If you are coming from outside of Madrid and need accommodation, our patient care staff will help you find the most convenient accommodation option for you.
POST-OPERATIVE RIDE HOME
For those patients who undergo long interventions, we offer an exclusive post-op ride home service, so they may never worry about driving or taking public transportation around the city.
For patients who may require complex treatments within a certain time limit, we provide a highly customized service by adapting the time of the appointment and scheduling it outside of our office hours if needed.
COMPLIMENTARY PARKING SERVICE
You may park your car for 2 hours for no additional charge in a car park close to our clinic.
Sometimes an emergency comes up when traveling or on vacation, and in most cases it’s difficult to know where to find treatment. If you find yourself outside of Madrid (either in the country or abroad) you may contact us, tell us what’s wrong and if we cannot help you on the phone, we will find you a reliable, high quality dental care centre on the spot where you can seek treatment until we see you at our clinic.
If you are currently not in Madrid, either on vacation or for work, we provide you with a Skype, Whatsapp or phone calling service so that you may ask us your questions in real time. If you need to contact us outside of our office hours, you may send us an email and we will get back to you as soon as possible.
At Suarez & Lopez Dental Clinic, we offer you your favorite music and thus insulate you from the noise of the machinery we use, such as the turbines or ultrasonic cleaner. This way you will enjoy a more pleasant stay while you relax and listen to the tunes of your choice.
At Suarez & Lopez Dental Clinic we work with the best material. All our team members, both medical specialists and lab technicians, are committed to do what is best for our patients. For this reason we provide you with a certificate that shows what products have been used, their manufacturing process and warranty, so you may know all different kind of materials we work with.
Every time you schedule an appointment with us, we remind you of it on the day before, in order avoid mix-ups and hence organize our agenda more effectively if you are not able to come.
We offer our patients full coverage, and when a treatment is completed we get in touch with you to check up on you and make sure everything is under control.
If you are afraid of the dentist, we offer you conscious sedation to ease your stress and undergo the treatment in an easy and comfortable way.